Data Security
As a scientific research writing service provider, we are committed to providing customers with secure and compliant professional services
Product Security Assurance
Product Security
LoongTeX fully implements security development lifecycle management processes throughout product development, integrating security and privacy protection into every stage of product development. Through strict implementation of security control measures, we effectively reduce security risks, lower actual risks, and continuously build safer, more trustworthy product experiences. The LoongTeX security team regularly conducts internal security assessments of products and actively invites renowned security companies in the industry for crowd testing and practical attack-defense exercises, discovering potential security issues from multiple perspectives and dimensions, continuously improving the overall security level of products, and ensuring reliable services for users.
Operational Security
LoongTeX adopts strict access control mechanisms, managing permissions based on roles and the principle of least privilege, comprehensively recording all operational behaviors and storing detailed logs to ensure availability for internal and external audits. Without explicit user authorization, LoongTeX employees are prohibited from accessing user data. Temporary access to relevant data for troubleshooting or problem resolution is only permitted after obtaining explicit user authorization. Meanwhile, LoongTeX strictly monitors such access and terminates authorization immediately after the issue is resolved.
Security Incident Response
LoongTeX has established a comprehensive security incident response mechanism to ensure that when security incidents occur, emergency procedures can be quickly activated, and incident handling can be conducted rapidly, efficiently, and orderly to minimize the impact of incidents. After incident handling is completed, LoongTeX will conduct a comprehensive review of the incident to prevent similar incidents from happening again. If personal information security incidents are involved, users will be immediately informed of the incident details, potential impacts, and the response measures taken.
Vulnerability Management
LoongTeX has a sound vulnerability management system that proactively monitors internal and external security vulnerabilities and threat intelligence, analyzing and handling vulnerabilities related to LoongTeX products. Vulnerability management strictly implements management mechanisms with clear responsibilities, clear timelines, and transparent processes to ensure all security vulnerabilities are repaired timely and effectively.
Data Security Assurance
User Personal Privacy
Cookie Usage Instructions
When you use LoongTeX products and services through the internet (including but not limited to mobile terminals and other devices), to ensure normal service operation, we store small data files called Cookies on your device. Cookies typically contain unique identifiers, website names, and some characters and numbers. Their main functions are to help you use LoongTeX products and services more conveniently, and to help us count website visitors and usage statistics.
Using Cookie technology enables us to provide you with more personalized and attentive services, while also allowing you to set your own preferences and service options. When you use LoongTeX software products or services, we send Cookies to your device. Additionally, when you interact with services we provide to partners (such as advertising services or LoongTeX features displayed on other third-party websites), we may also allow Cookies or other anonymous identifiers to be sent to our servers.
We promise not to use Cookies for any purposes outside of this policy. You can manage or delete Cookies according to your preferences. Most web browsers allow you to clear saved Cookies on your device or set up Cookie blocking functions. However, if you choose to block Cookies, you may need to manually adjust user settings each time you visit the LoongTeX website, and you may be unable to use certain services or features that depend on Cookies.
Research Data Protection
LoongTeX highly values the protection of data involved in scientific research activities. The tools and services provided by LoongTeX are designed to assist scientific research and strictly follow research ethics and data security standards. If you (researchers, institutions, or data providers) plan to use LoongTeX products or services to process research data, please ensure that relevant data activities have obtained necessary ethical review approvals, participant informed consent (if applicable), and comply with all applicable laws and regulations.
For research data collected and processed according to the above standards, we commit to: 1. Purpose Limitation: Using data only within the scope of authorized research purposes. 2. Secure Storage and Processing: Implementing strict technical and management measures to ensure data security, preventing leakage, damage, or loss. 3. Minimization and Anonymization: De-identifying or anonymizing data as much as possible to minimize privacy risks. 4. Restricted Sharing and Disclosure: Conducting limited sharing or disclosure only when explicitly required by research plans, after obtaining all necessary authorizations, complying with data sharing agreements, and ensuring data security. Strict desensitization will be performed before disclosing data. 5. Compliance: Strictly adhering to national and international laws and regulations related to research data protection, biobank management, human genetic resource management, and the provisions of this policy.
If you are a research project leader, ethics committee member, or data supervisor, and you have any questions about the security, compliance, or implementation of this policy regarding LoongTeX products/services in research data processing, please contact us promptly. LoongTeX is committed to providing a secure and reliable tool environment for scientific research and will continue to invest resources to ensure the security and privacy of research data. If any unauthorized or non-compliant research data processing activities inconsistent with this policy and applicable regulations are discovered, we will immediately take necessary measures, including stopping relevant data processing activities and conducting security reviews.