Privacy Policy
Updated: September 26, 2021
This "Qingcheng Zaowu Privacy Policy" (hereinafter referred to as "this Privacy Policy") explains how we collect, use, and share your personal information when you use websites and products linked to this Privacy Policy. Please note that this Privacy Policy only applies when you use our products in the People's Republic of China or access our websites within the territory of the People's Republic of China; if you use our products or access our websites in regions or countries outside the People's Republic of China, you need to read and agree to our "Global Privacy Policy" (Privacy Policy).
Before using any Qingcheng Zaowu products and/or services, please carefully read and fully understand the entire content of this Privacy Policy. Once you use or continue to use Qingcheng Zaowu's products/services, it means you agree that we will use and process your relevant information in accordance with this Privacy Policy.
We may revise this Privacy Policy from time to time based on legal regulations or business adjustments. When this Privacy Policy changes, we will display the updated content through prominent prompts, push notifications, messages, etc. after version updates. You have the right to refuse to agree to the revised Privacy Policy, but please be aware that once you refuse to agree to the revised Privacy Policy, it may result in your inability to use or continue to fully use Qingcheng Zaowu's related services and functions, or fail to achieve the service effects we intend to provide.
1.Personal Information We Collect
1.1.Information You Directly Provide。We will collect and store personal information that you directly provide to us through our website when using our products, including but not limited to:
a)Through customer support requests.
b)Interactions through social media.
c) Participating in surveys.
d)Through subscriptions and payments.
Information We CollectIncluding but not limited to:
a)Contact Information：Your name, email address, phone number, and mailing address.
b)Demographic Data：Your position, company name, city, province, and country.
c)Content：Any data you enter in any "free text" boxes on forms, comments in chat forms, information posted on Qingcheng Zaowu websites, social media, and other platforms (such as GitHub).
d)Contact Information：If you make payments to use our website, we will ask you to provide your payment information, such as your bank card number and billing address, to process your payment.
e)Financial Information。When you request technical support services, we will process your contact information, communication information, information about the reason for your support request, and any other information you may provide.
1.2.Information Automatically Collected.As further described in the "Our Use of Cookies and Other Technologies" section below, when you use our website or products, we and our third-party partners automatically collect certain types of device and usage information. The information we collect includes, for example:
a)Geolocation Data：When you visit our website and use our products, we collect geolocation data based on your device settings. For example, we may use IP addresses to determine your approximate location.
b)Identifiers and Device Information：When you visit our website, your device's operating system, device identifiers, customer IDs and other device information, user agent strings, Internet Protocol (IP) addresses, access times, browser types, and log data detailing your interactions with our website (e.g., clicks, pages viewed, information searched) as well as websites visited before and after accessing our website (i.e., referral headers) are automatically recorded. When you submit a support ticket, we receive data from your browser's user agent string, which includes device information, browser information, operating system information, city, province, country, and IP address.
1.3.Inferences.We infer new information about you and your company from the collected data, including using automated methods to generate information about your possible preferences, service and product needs, or other characteristics. For example, we infer your city, province, and country/region location based on your IP address.
1.4.Information Collected Through Social Media and Other Platforms.When you interact with us through various third-party platforms, we receive information about you. The data we exchange with these third-party platforms may depend on your privacy settings on those platforms. Before participating, you should review and consider adjusting your privacy settings on third-party websites and services. Do not provide any sensitive personal data to us through these platforms. We are not responsible for the data protection and usage practices of these third-party platforms. Please review their privacy policies to understand how they use your information.
2.Our Use of COOKIES and Similar Technologies
2.1.Our website and related online services use cookies and similar technologies to enable certain features and help collect information about your visits. When you return to the site using the same browser, the site can read cookies, thereby collecting information about your usage over time. Among other things, we use cookies and other technologies to see which areas and features are popular and count visits, which helps us improve the website, products, and your experience.
2.2.Support Information。We may use web beacons to collect information. Web beacons are electronic images that can be used on our websites, products, or emails. We use web beacons to deliver cookies, count visits, understand usage and campaign effectiveness, and tell whether an email has been opened and acted upon.
2.3.Analytics and Advertising。We work with third parties to provide analytics and advertising services related to our website and products. These third parties use cookies, web beacons, or similar technologies to automatically collect some of the information described above over time and across third-party websites and mobile applications from visitors to our website and products for analytics and advertising purposes. We use analytics information to analyze and improve our services. Our advertising partners use this information to understand your interests and show you relevant advertisements about our and others' products and services.
Our website and related online services use cookies and similar technologies to enable certain features and help collect information about your visits. When you return to the site using the same browser, the site can read cookies, thereby collecting information about your usage over time. Among other things, we use cookies and other technologies to see which areas and features are popular and count visits, which helps us improve the website, products, and your experience.Cookie政策。
3.Our Use of Personal Information
Generally, we collect and process personal information about you with your consent to provide the products you use, operate our website and business, fulfill our contractual and legal obligations, protect the security of our systems and customers, or exercise the legitimate interests described in this Privacy Policy and our notices to you as necessary to fulfill other obligations.
For example, we may use any of the categories of personal information described above for:
a)Operating, maintaining, and improving our internal operations, systems, sites, and products.
b)Understanding you and your preferences to enhance your experience and enjoyment using our website and products, providing recommendations, soliciting feedback, and better marketing and advertising to you.
c)Monitoring and analyzing user interactions with our website and products to identify trends, usage, and activity patterns.
d)Responding to your comments and questions and providing technical support or customer service.
e)Providing and delivering the products or services you request.
f)Complying with applicable laws, regulations, or rules, cooperating with and defending legal claims and audits.
g)Communicating with you about promotions, upcoming events, and other news about products and services offered by Qingcheng Zaowu and our partners.
h)Planning and hosting company events.
i)Protecting the website and products, and investigating and stopping fraudulent, unauthorized, or illegal activities.
4.Rights and Methods for Personal Information Management
4.1.Access, Correction, or Deletion.If you wish to request access to, correction, or deletion of any personal information we hold, or if we change the way we use your information (we reserve the right to charge you a fee where permitted by applicable law), please send your request here or by email to dev.relation@qingchengzaowu.com. However, we may deny requests that are unreasonable, prohibited by law, or not required to be fulfilled by applicable law.
4.2.How to Control Your Communication Preferences.You can stop receiving promotional emails from us by clicking the "unsubscribe link" provided in such emails, or by contacting us using the contact information listed below.
4.3.Cookies.Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to delete cookies and reject cookies. If you choose to delete or reject cookies, it may affect certain features or services of our website or other products.
4.4.Analytics and Online Advertising.Our third-party analytics and advertising partners may provide you with options to opt out of certain information collection. For more information about applicable choices they offer you, see the "Cookies" section above and our Cookie Policy.
5.Disclosure of Information
5.1.We will not share your information with any unrelated third parties without your consent, except in the following circumstances: we may share your information with our affiliates, third-party service providers, contractors, and agents, solely for the purpose of improving your experience in accessing and using our website and using our products. If we share your information with any of the above third parties, we will endeavor to ensure that the third parties comply with this statement and other appropriate confidentiality and security measures we require when using your information.
5.2.As our business continues to develop, we and our affiliates may engage in mergers, acquisitions, asset transfers, or similar transactions, and your information may be transferred as part of such transactions. We will comply with the requirements of relevant laws and regulations, notify you before the transfer, ensure the confidentiality of information during the transfer, and continue to fulfill corresponding responsibilities and obligations after the change.
5.3.We may also disclose your information for the following reasons:
a)To comply with applicable laws, regulations, and other relevant provisions.
b)To comply with court judgments, rulings, or other legal procedures.
c)To comply with requirements of relevant government authorities or other competent authorities.
d)We have reason to believe it is necessary to comply with laws, regulations, and other relevant provisions.
e)For purposes reasonably necessary to enforce relevant service agreements or this privacy policy, maintain social public interests, handle complaints/disputes, and protect the personal and property safety or legitimate rights and interests of our customers, us or our affiliates, other users, or employees.
f)Situations where you have legally authorized it.
5.4.If we disclose your information for the above reasons, we will promptly inform you in accordance with relevant laws and regulations and this statement.
6.How We Store and Protect Personal Information
6.1.The information we collect about you is stored on servers located in mainland China operated by Qingcheng Zaowu or its third-party partners. Generally, we only retain your information during the period we provide services to you, and the retention period will not exceed the time necessary to fulfill the relevant purposes of use.
6.2.However, in the following circumstances, and only for purposes related to these circumstances, we may need to retain your information or part of it for a longer period:
a)To comply with applicable laws, regulations, and other relevant provisions.
b)To comply with court judgments, rulings, or other legal procedure requirements.
c)To comply with requirements of relevant government authorities or other competent authorities.
d)We have reason to believe it is necessary to comply with laws, regulations, and other relevant provisions.
e)For purposes reasonably necessary to enforce relevant service agreements or this privacy policy, maintain social public interests, handle complaints/disputes, and protect the personal and property safety or legitimate rights and interests of our customers, us or our affiliates, other users, or employees.
6.3.We strive to ensure information security to prevent loss, improper use, unauthorized access, or disclosure of information.
a)We use various security technologies to ensure information security. For example, we implement security measures such as server multi-backup and password encryption to prevent information leakage, damage, or loss.
b)We establish strict management systems and procedures to ensure information security. For example, we strictly limit the scope of personnel who can access information, conduct audits, and require them to comply with confidentiality obligations.
c)We value information security compliance work and fully protect your information security with industry-leading solutions. However, please understand that due to technological limitations and various potential malicious means, in the internet environment, even with our best efforts to strengthen security measures, it is impossible to guarantee 100% security of information at all times. You need to understand that the systems and communication networks you use to access our services may experience issues due to factors beyond our control. If a security incident such as personal information leakage occurs, we will activate emergency response plans to prevent the incident from expanding, report it promptly in accordance with relevant regulations such as the "National Cybersecurity Incident Emergency Response Plan," and inform you of the relevant situation through emails, push notifications, announcements, etc., and provide you with security recommendations.
7.Exceptions to Prior Authorization Consent
7.1.In the following circumstances, sharing, transferring, or publicly disclosing your personal information does not require prior authorization and consent from you:
a)Related to national security and defense security.
b)Related to public safety, public health, or significant public interests.
c)Related to criminal investigation, prosecution, trial, and judgment execution.
d)For the purpose of protecting significant legitimate rights and interests such as life and property of you or other individuals, but it is difficult to obtain consent from the individual.
e)Personal information that you have publicly disclosed to the public on your own.
f)Collecting personal information from legally publicly disclosed information, such as through legitimate news reports, government information disclosure, and other channels.
g)According to legal provisions, sharing or transferring de-identified personal information, and ensuring that the data recipient cannot restore and re-identify the personal information subject, does not constitute external sharing, transfer, or public disclosure of personal information. The storage and processing of such data will not require separate notification to you or obtaining your consent.
8.Processing Minors' Personal Information
Minors may not create their own user accounts without the consent of parents or guardians. If you are a minor, we recommend that you ask your parents or guardians to carefully read this privacy policy and use our services or provide information to us only with the consent of your parents or guardians. For the collection of minors' personal information with the consent of parents or guardians to use our products or services, we will only use, share, transfer, or disclose this information when permitted by laws and regulations, with the explicit consent of parents or guardians, or when necessary to protect minors.
9.How Personal Information is Transferred Globally
Personal information collected and generated during our operations within the People's Republic of China is stored within China, except in the following circumstances: where laws and regulations explicitly stipulate otherwise; or where we obtain your explicit authorization. For the above circumstances, we will ensure adequate protection of your personal information in accordance with this privacy policy.
10.How to Contact Us
If you have questions about this policy or other related matters, please follow the guidance we provide, fill in the relevant information, and send your questions to loongtex@sunwu.zone. We will review the issues involved as soon as possible and respond accordingly.